We’re Here to Help You — Every Step of the Way
At Roshan Machine Tools, customer satisfaction is at the heart of everything we do. Whether you need technical support, product guidance, spare parts, or post-sales service, our dedicated team is here to assist you with fast, reliable, and professional support.
🔧 Technical Support
Facing issues with installation, operation, or maintenance?
Our in-house technical experts are available to help you resolve:
- Machine setup & calibration
- Operating system & control panel guidance
- Troubleshooting errors or malfunctions
- Routine maintenance tips
- Remote support (where applicable)
📩 Email Us: support@roshanmachinetools.com
📞 Call: +91 [Insert Support Number]
🕐 Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST
📦 Spare Parts & Accessories
Need original spare parts or accessories for your machine?
We supply a complete range of:
- Gears & chain components
- Motors, sensors, and control panels
- Laser heads, nozzles, and lenses (for laser machines)
- Customized parts on demand
🛒 To Order Spares: Email us at spares@roshanmachinetools.com
📦 Fast shipping available across India and worldwide.
📚 User Manuals & Documentation
Every machine is delivered with a comprehensive User Manual that includes:
- Safety guidelines
- Installation instructions
- Operating procedures
- Maintenance checklists
- Troubleshooting FAQs
📥 Didn’t receive your manual or lost it?
Request a digital copy by emailing: manuals@roshanmachinetools.com
🚚 Order Status & Delivery
Have a question about your order, dispatch, or delivery?
Our logistics team will help you with:
- Order confirmation and estimated delivery date
- Shipment tracking updates
- Import/export documentation support (for international orders)
📦 Email: orders@roshanmachinetools.com
📞 Call: +91 [Insert Logistics Contact Number]
🔁 Returns, Warranty & Repairs
All machines are covered under standard manufacturer warranty as per product type.
We offer:
- On-site service (based on location and warranty terms)
- Remote video assistance for quick fixes
- Replacement or repair of covered components
📄 For warranty claims or repair requests, contact:
🛠️ Email: warranty@roshanmachinetools.com
🤝 Sales & Product Inquiry
Have questions before buying? Need a custom machine?
Get in touch with our expert advisors for:
- Product demos & specifications
- Custom machine design consultations
- Pricing and quotations
- Bulk or export orders
📨 Email: sales@roshanmachinetools.com
📞 Direct Sales Line: +91 [Insert Sales Number]
🌐 Visit Our Contact Page »
📲 Quick Links
💬 Still Need Help?
If you haven’t found what you’re looking for, feel free to reach out directly. Our friendly support team is always ready to assist you.
📧 General Support: info@roshanmachinetools.com
📍 Office Hours: Monday to Saturday, 9 AM – 6 PM (IST)
Roshan Machine Tools — Reliable Support. Seamless Service. Since 1992.
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