At Roshan Machine Tools, accessible from https://www.roshanmachinetools.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Company Name
- Address / Location
- Product Inquiry Details
- Any other data submitted through forms, emails, or chat
b. Non-Personal Information
- Browser type and version
- Device type
- IP address
- Referral source
- Pages visited and duration
- Time and date of access
2. How We Use Your Information
Your data is used to:
- Respond to your product inquiries or service requests
- Improve website functionality and user experience
- Process orders and provide delivery updates
- Send technical or promotional information (only if you opt-in)
- Conduct internal analytics and business development
- Ensure legal compliance and protect our operations
3. Sharing Your Data
Roshan Machine Tools does not sell or rent your personal data. We may share information only with:
- Logistics and service partners to fulfill your order
- Technical vendors for website hosting or data security
- Legal or government authorities if required under law
All third parties operate under strict confidentiality obligations.
4. Data Protection Measures
We implement strong data protection strategies including:
- SSL (Secure Sockets Layer) encryption
- Firewall and anti-malware systems
- Restricted data access to authorized staff
- Secure data storage and transmission protocols
Despite our efforts, no system is completely secure. Users are advised to take personal precautions while sharing information online.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Understand website usage patterns
- Improve performance and content
You can disable cookies in your browser settings, but some site features may be affected.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your personal information
- Request deletion of your data
- Opt out of marketing communication
To exercise any rights, email us at: info@roshanmachinetools.com
7. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before interacting with those sites.
8. Children’s Privacy
Our website and services are not intended for users under 16 years of age. We do not knowingly collect data from children. If such data is identified, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website signifies your acceptance of these changes.
10. Contact Us
If you have any questions about this Privacy Policy or the handling of your personal information, please contact us:
Roshan Machine Tools
✉️ Email: info@roshanmachinetools.com
🌐 Website: https://www.roshanmachinetools.com
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